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Recent News

July 27, 2015

Both Apple and Microsoft will be releasing updates to their personal computer operating systems in the near future.  Microsoft is delivering Windows 10, which promises many new features, and a more consistent experience across different types of devices.  Apple will be delivering OS X 10.11, also known as El Capitan, which is focused on improving performance on existing Macs.  Both of these upgrades will be pushed out by the vendors, and invitations to upgrade may be seen on some University-owned computer systems.  Other systems may not show the invitations.

Even though it might be tempting to upgrade right away, LAS IT staff are asking everyone to wait until your IT professionals can test the upgrades with the special software you may use for teaching, research, or other work.  We also want to make sure these new operating systems work with our campus infrastructure. Read more...

June 16, 2015

LAS IT welcomes two new members to our team:

David Hemken: Providing support for LAS Administration and Philosophy and Religious Studies

Tyler Mixson: Providing support for the Department of Statistics

Recent Activity

Change Management

Change Meetings

  1. Change requests should be submitted before the weekly scheduled change meeting.
  2. Meetings are scheduled weekly and will be attended by anyone presenting a change request.
  3. Meetings are open to all LAS technicians.
  4. Change approval is granted based on group consensus.
  5. The LAS IT Director or Change Committee Chair may declare or approve a change without group consensus.

Approvals

What requires an approval: Read more about Change Management

Category: 

Computer Support

Email addresses for computer support can be found here:

http://it.las.iastate.edu/support-contacts