macOS - Self Service

This guide will show you how to use the Self Service on macOS and iOS. 

Note that all available applications in the Self Service are configured to work within Iowa State's environment, there is no need to have server or configuration information. If you are off campus, you can still download applications, just connect to the VPN first.

Launching Self Service

Watch this video tutorial on how to install applications using Self Service or continue reading for step-by-step instructions.

You can access Self Service from the Applications folder. If you don't see Self Service listed, please contact your department IT.

Launch Self Service by clicking on it.

Screenshot of the Self Service program in Finder.

Locate the software you would like to install by using the Search field in the upper left or select a category on the left side window pane.

Self service portal

When your search results appear, click the Install button next to the application you would like to install. 

install self service

Click the Install button again to confirm.

install 2 self service

A progress indicator will appear while the application is installing.

install 3 self service

A Reinstall button will appear next to the application to indicate that it is installed.

install 4 self service

When the application installation is complete, you will see a notification that the installation is complete and the application is ready for use.  Depending on the application installed, it may also appear in your dock.

Screenshot showing application installation has completed for Adobe Illustrator

Requesting Additional Software

You may request additional software be added by contacting your department IT.  If it is research related software, please include the official download source.  Software that requires a fee to license will be directed to your local department IT.